Why should I hire a Professional Company vs an Individual House Keeper?

When deciding between hiring a professional cleaning company or an individual housekeeper, there are important factors to consider. Professional cleaning companies, like Anchored Cleaning Services, offer several advantages over individual housekeepers.

Reliability and Consistency

Professional companies: A team of trained staff, ensuring that your cleaning needs are met consistently, even if one team member is unavailable. With scheduled appointments and standard procedures in place, you can rely on the company to deliver quality service every time.

Individuals: Occasionally have personal circumstances arise that can prevent your home from being cleaned on a regular basis. While not intentional, this can cause frustration especially if dependability is a priority for you.

Quality of Service

Professional companies: Have strict quality control measures in place to ensure high cleaning standards. They use commercial-grade equipment and high-quality cleaning products, leading to a thorough and efficient clean of your space. As well as on-going continuous training for their staff.

Individuals: Self taught and often come from a love of cleaning their personal spaces, but with their only experience often being their own home, they may not be fully trained on the multiple types of surfaces or safety to consider when using cleaning chemicals, products and tools. Which can lead to mixing chemicals improperly causing dangerous health hazards or damage to your surfaces.

Insurance and Bonding

Professional companies: Insured and bonded, providing you with protection in case of accidents, damages, or theft during the cleaning process. 

Individuals: While there are resources out there, most individual housekeepers do not prioritize ensuring they have the proper paperwork and coverage in the case of accidents. This can also leave YOU liable to pay for injuries they can get while cleaning, or replacing damaged property.

Customizable Services

Professional companies: Usually offer a range of services that can sometimes be tailored to your specific needs. Whether you require a one-time deep clean or regular maintenance cleanings, they can accommodate your preferences.

Individuals: Often times they will have more options for speciality projects, or custom tailored-to-you packages, but it can also create liability that a company has already taken the step to prevent injuries from.

Accountability and Support

Professional companies: Will provide CLEAR expectations for the servies, as well as open for any concerns or issues. They also have customer support teams that can address your feedback promptly with a non-defensive approach and resolve them quickly.

Individuals: While often very relational and “like family” after multiple services, feedback or concerns can be difficult (or awkward) to communicate and can lead to unnecessary frustration on your end, or an unpleasant experience when trying to resolve situations.

Pricing:

Professional companies: It is definite that a professional company will charge more than an individual. However many of their costs are for your protection, and convenience. Along with scheduling software, uniforms, professional safe tools, customer service staff, employee benefits, and impeccable training, it also covers Insurance, workmans comp, and bonding. We at Anchored Cleaning take very seriously our employees and have committed to provide a living wage and compensate our staff far above the industry norm. Which in turn provides lower turn-over and an incredible culture!

Individuals: An individual will normally charge less than a professional company. They are often times the more “budget-friendly” option, but with that also can come the risks of injury, theft, damaged surfaces, or inconsistent cleaning/scheduling.